Skip to main content
Participant
October 2, 2020
Question

I cant click and drag things in illustrator. It makes a ding sound whenever I try to.

  • October 2, 2020
  • 4 replies
  • 1026 views

Im using Adobe Illustor 2020, and I cannot move objects. Everything is Updated, also to note I am on a school computer so I do not have admin privilages.

4 replies

Participant
January 15, 2025

WHAT IS THE SOLUTION I have been looking for hours bro.

 

Monika Gause
Community Expert
Community Expert
January 15, 2025

WHat is selected? Maybe some objects that are close to the document edges?

Srishti Bali
Legend
October 3, 2020

Hi there,

 

Sorry to hear about this trouble. I agree with Monika, there might be some dialog box which is open and is out of your screen. If you are using a multiple screen system, please check if there is any panel is open. 

 

Let us know if the issue is already resolved or if you still need assistance with it. We'd be happy to help.

 

Regards,

Srishti

Participant
October 7, 2020

There isnt a dialog box, I tried hitting escape but it doesnt work.

Mike_Gondek10189183
Community Expert
Community Expert
October 3, 2020

Have you restarted the computer or resetting the illustrator prefs? 

Participant
October 7, 2020

I've tried restarting the computer but not the preferences, I'm not sure how to do that.

Monika Gause
Community Expert
Community Expert
October 7, 2020

I would rename the folder as described in here

https://helpx.adobe.com/illustrator/using/setting-preferences.html

Monika Gause
Community Expert
Community Expert
October 2, 2020

And you are sure that no dialog box is open?

Can you try and click Esc?

Participant
October 7, 2020

I tried clicking Esc but it doesnt do anything.