Skip to main content
Participant
April 24, 2025
Question

I don't have an option to create Mockup

  • April 24, 2025
  • 1 reply
  • 1304 views

Hi I'm trying to create a Mockup but my Illustrator doesn't show the option. Does anyone has the same issue?

1 reply

Abhishek Rao
Community Manager
Community Manager
April 24, 2025

Hi @oula0101,

 

Thanks again for the screenshots. The reason the 'Preview Mockup' and other options are greyed out is most likely because no object is selected on your artboard. Try selecting a shape or image first, and those options should become active.

Also, to get a full walkthrough on how the feature works, I'd recommend checking out this official Adobe guide: Create art mockups in Illustrator. It goes over everything step-by-step(from choosing a mockup template to placing your artwork).

If you've selected something and it’s still not working, just let me know your Illustrator version and operating system and I’ll help you troubleshoot further.

 

Looking forward to your update!

Abhishek

oula0101Author
Participant
April 24, 2025

I did that and still nothing happining.

Abhishek Rao
Community Manager
Community Manager
April 24, 2025

I have Macbook Air and I'm using the last version of Adobe.


Hi @oula0101,

 

Thanks for the update! Since you're still encountering the issue even after selecting an object, could you please share a screen recording of the workflow you're following? This will help me better understand what might be going wrong and provide a more accurate solution.

 

Looking forward to your reply!

Abhishek