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I want to cancel plan

New Here ,
Aug 17, 2018 Aug 17, 2018

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I want to cancel my plan

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correct answers 1 Correct answer

Community Expert , Oct 02, 2018 Oct 02, 2018

calebc16726836  schrieb

I'm having trouble canceling mine I have  A  monthly sub and the website leads me through a loop every time I follow the steps it literally has no cancel plan option I was told go to the contact us page I did and it brought me right back where I started same thing happens when I try the help page and the support page I cannot pay the monthly fee anymore and NEED to cancel

I have alerted support for you.

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Community Expert ,
Aug 17, 2018 Aug 17, 2018

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Log into your account in the manage section. There should be an option to cancel.

Or is it a 12 month plan and you're in week 6?

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New Here ,
Sep 29, 2018 Sep 29, 2018

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I'm having trouble canceling mine I have  A  monthly sub and the website leads me through a loop every time I follow the steps it literally has no cancel plan option I was told go to the contact us page I did and it brought me right back where I started same thing happens when I try the help page and the support page I cannot pay the monthly fee anymore and NEED to cancel

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Community Expert ,
Oct 02, 2018 Oct 02, 2018

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calebc16726836  schrieb

I'm having trouble canceling mine I have  A  monthly sub and the website leads me through a loop every time I follow the steps it literally has no cancel plan option I was told go to the contact us page I did and it brought me right back where I started same thing happens when I try the help page and the support page I cannot pay the monthly fee anymore and NEED to cancel

I have alerted support for you.

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New Here ,
Oct 02, 2018 Oct 02, 2018

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Literally having the same issue

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Community Expert ,
Oct 02, 2018 Oct 02, 2018

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williamw88558581  schrieb

Literally having the same issue

Is it a monthly plan?

Or do you have a 12-month subscription and you're in week 6?

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