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Illustrator 2018 error loding Autocad DWG

Forum|Forum|8 years ago
October 23, 2017
6 replies
13416 views

I used to load Autocad DWG files sent by my clients to do conversions and export hi res images from them, last night I've updated to illustrator 2018 and now I can't load DWGs anymore, there is an error saying that is an unknown format...

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Correct answer Monika Gause

2013 will not work.

2010 is the highest version Illustrator can handle.

sharp_hands16B8

Community Expert

If you're only using it to generate a high res image I would ask your clients to send you a PDF of the file. You then have a variety of options for exporting them as high res images. From Acrobat, or placing them in PS or AI.

R

randy_c

Participant

Having the same issue here opening dwg files. My client sent a 2013 version and I still got the same error. I was able to open these files before. Any solution?

Monika Gause

Correct answer

Community Expert

2013 will not work.

2010 is the highest version Illustrator can handle.

R

randy_c

Participant

Thank you. They finally stepped it back to the 2007 version and it worked.

C

cynthiat40078863

Participant

You could also ask your clients to save the file as a .dxf from CAD. Then you should be able to open in Illustrator.

S

susanm6424543

Participant

I am trying to open an Autocad 2004 version file but I just open a blank page. Placing doesn't work either. Anyone know if CC 2018 is able to work with .dwg files at all? I need this capability and its why I use Illustrator.

Thanks, Susan

Monika Gause

Community Expert

That version should work.

ryanm47857546

Participant

I am getting the same error message. Oddly, .dwg is a valid extension in the "file types" menu. Is this a 2018 update bug??

Srishti Bali

Community Manager

Hi juvelez,

Would you mind sharing a sample file on which you are getting this error?

Regards

Srishti

J

juvelezAuthor

Known Participant

I'm getting this error with every AutoCAD file that loaded fine with the previous version, I work all days with those files, yesterday I was able to load them, today, after the update to 2018, I can't load them anymore.

You can try with this simple file: Dropbox - AutoCAD Import Testing File.dwg

If you're able to load this file, so the problem is with my installation...

Monika Gause

Community Expert

I'm not sure what my file is. A customer sent us a DWG file, I'm trying to open in AI CC 2018. I get the same error as she did...

You will need to ask for the version.

Or maybe just ask for a version 2010 file.

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