Is anybody else experiencing the direct selection tool not working at all in Illustrator 2019? Several issues:paths, anchor points, and handles are not selectable and only highlight on rolloveranchor points and handles are completely invisible unless you guess rightanchor points and handles are only moveable on click and drag in one actionIt is rendering Illustrator useless to me at this point. And, yes, I have tried virtually every selection and anchor display preference combination. !

Daveesh

Participant

Answered

Illustrator 2019 direct selection not functioning properly

Forum|Forum|7 years ago
October 17, 2018
12 replies
18194 views

Is anybody else experiencing the direct selection tool not working at all in Illustrator 2019?

Several issues:

paths, anchor points, and handles are not selectable and only highlight on rollover
anchor points and handles are completely invisible unless you guess right
anchor points and handles are only moveable on click and drag in one action

It is rendering Illustrator useless to me at this point. And, yes, I have tried virtually every selection and anchor display preference combination. !

This topic has been closed for replies.

Correct answer Daveesh

So it turns out that it was only this one legacy document (created in 18) that was the problem. This was the first document I opened after installing 19. I deleted preferences. I reset the workspace. I tried everything. I then opened a brand new document and found there was no problem. I opened another legacy document created in 18 and no problem with that one either. I then copied and pasted the elements from the problem document (luckily not a complex one) into a new document and it’s working fine now. Can’t really explain why this worked but it did.

M

Mohammes322386216kat

Participant

Hello

i can't go to next step in installation.

please suggest me what I can do..

Monika Gause

Community Expert

Is your issue connected to this thread?

If not, please create a new one. How do you install? What kind of installer is this? Which system is it?

Anubhav M

Community Manager

I am installing from a pen drive..

to my laptop

I already installed that to my PC it's working.. but here can't move to next step in installing..

any suggestions please I'm in hurry

Hello @Mohammes322386216kat,

Sorry to hear about this experience. Would you mind trying the suggestions shared in this help article (https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html) and checking if it helps? If the problem persists, kindly share more details, like the exact version of the OS/Illustrator and screenshots of the error message, so we can investigate this further.

Looking forward to hearing from you.

Thanks,

Anubhav

K

Kent5E58

Participant

Late to the game but... I think I had the same problem. I fixed this by making the "Hide Edges" option active under the Window menu

G

girl-a

Participant

I not only trashed my preferences, I did a clean reinstall without carrying over old settings and it worked for me.

I

iamwatercolor

Participant

if you hold the option key while using the group selection arrow, you can access anchor points. clunky but it works.

M

matthew stuart

Inspiring

I am getting a similar issue as the OP wherein if I drag a selection marquee with the direct selection tool, it won't select anything. However, if I directly click it, then it will select. Once I have directly clicked it and then drag a marquee, it deselects... that's not meant to happen. This is only happening in artwork mode. In preview mode it works as I would expect.

It's taken me a good few minutes to write this post because I have been trying to figure out what is going on, and in the process of switching between preview and artwork mode and selecting between the two, the direct selection tool has just started working as I would expect.

It seems there is an intermittent bug!

twinbrush

Inspiring

May have just found something...seems to have worked. Go to View > Show edges

Why that's turned off by default is mind boggling!

Monika Gause

Community Expert

schrieb
May have just found something...seems to have worked. Go to View > Show edges
Why that's turned off by default is mind boggling!

It's not turned off by default.

twinbrush

Inspiring

It 100% was in my Install as its only just been installed and I hadn't altered a thing

twinbrush

Inspiring

Same issue. Can hover over shapes, paths etc and can see everything. But as soon as you move away, the objects look like they are not selected and have no way to grab or select points. Even in wireframe mode they are ridiculously difficult to grab.

As you posted a new document created in CC 2019 doesn't have this issue...however saving an older document in 2019 doesn't eliminate it. Backwards comparability within versions of your own software wouldn't be too hard to ask for would it Adobe?

Honestly I'm really loosing the rag with these constantly buggy updates that are killing so much time away from client work

DaveeshAuthorCorrect answer

Participant

So it turns out that it was only this one legacy document (created in 18) that was the problem. This was the first document I opened after installing 19. I deleted preferences. I reset the workspace. I tried everything. I then opened a brand new document and found there was no problem. I opened another legacy document created in 18 and no problem with that one either. I then copied and pasted the elements from the problem document (luckily not a complex one) into a new document and it’s working fine now. Can’t really explain why this worked but it did.

S

Snickwac

Participant

This option worked for me as well. I also found that if I saved the 18 doc as a 19 then the paths worked better. Still clitchy, but at least it doesn't seem like the paths are locked anymore. Thanks!!

N

nafnminn

Participant

I am having a similar issue, i can see my anchor points and bars but is ridiculously hard to grab them. I have my selection tolerance at 8px but still cant seam to land on the handles. its incredibly frustrating. i have to zoom in extremely close to the handle and then i cant see the rest of my artwork so have no idea where i am dragging it to. Also to mention i am having way to many issues with Photoshop and am just using .18. i would rather trash 19 then ever use it.

P

padraigr2682478

Participant

I had the same problem today. I fixed it my resetting your workspace. To do this: Select Window > Workspace > Reset Essentials

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