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Illustrator 2019 direct selection not functioning properly

Community Beginner ,
Oct 17, 2018 Oct 17, 2018

Is anybody else experiencing the direct selection tool not working at all in Illustrator 2019?

Several issues:

  • paths, anchor points, and handles are not selectable and only highlight on rollover
  • anchor points and handles are completely invisible unless you guess right
  • anchor points and handles are only moveable on click and drag in one action

It is rendering Illustrator useless to me at this point. And, yes, I have tried virtually every selection and anchor display preference combination. !

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correct answers 1 Correct answer

Community Beginner , Nov 13, 2018 Nov 13, 2018

So it turns out that it was only this one legacy document (created in 18) that was the problem. This was the first document I opened after installing 19. I deleted preferences. I reset the workspace. I tried everything. I then opened a brand new document and found there was no problem. I opened another legacy document created in 18 and no problem with that one either. I then copied and pasted the elements from the problem document (luckily not a complex one) into a new document and it’s working

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New Here ,
Sep 12, 2023 Sep 12, 2023

I am installing from a pen drive..

to my laptop 

 

I already installed that to my PC it's working.. but here can't move to next step in installing..

 

any suggestions please I'm in hurry 

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Adobe Employee ,
Sep 29, 2023 Sep 29, 2023
LATEST

Hello @Mohammes322386216kat,

Sorry to hear about this experience. Would you mind trying the suggestions shared in this help article (https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html) and checking if it helps? If the problem persists, kindly share more details, like the exact version of the OS/Illustrator and screenshots of the error message, so we can investigate this further.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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