Copy link to clipboard
Copied
Hello,
I am trying to export images as .tiff files at 300 DPI in windows with 16GB RAM but it is constantly crashing.
Is it possible to get some suggestions to solve this problem?
{Renamed by MOD}
I was able to access the file today for whatever reason.
I exported it successfully at 300 PPI from both AI 24.1 and 23.
https://shared-assets.adobe.com/link/e71e285c-d874-4c76-6a25-319cda03cd14
However, there is a linked file in the document that was obviously unaccessible, so that may be the problematic element.
Copy link to clipboard
Copied
Hi there,
Sorry to hear about the trouble you are facing with Illustrator. I would request if you could share a few more details like:
Regards,
Srishti
Copy link to clipboard
Copied
Hi,
Thanks for the support.
Yes, it is related to a specific document. I uploaded the file (namely fig.3) in the creative cloud.
Version of illustrator:24.1.2. and windows 10.
The file is exported as a .tiff at 300 DPI to a network place.
I can export the file in less DPI but it is not good for a publciation quality.
Please let me know if you need anymore information.
best regards
Karthick
Copy link to clipboard
Copied
Please export the file to the Desktop and see if it works. If not, please go to https://assets.adobe.com/files, click the 3 dots next to your file and click Get link. Share the link here or via DM (in case it is confidential).
Copy link to clipboard
Copied
Since the file is confidential, sent it via DM.
Please check it.
Copy link to clipboard
Copied
Thanks for sharing the file. I tried but couldn't export it either. It's not crashing but I am getting this error
While working on it, I noticed that the artwork is not vector but embedded links (images). I would request if you could unembed these links and then try again.
Regards!
Copy link to clipboard
Copied
thanks for the update.
Can you please indicate how to unembed images in the illustrator?
Copy link to clipboard
Copied
What is the physical size (inches/cm) of these images as you create them? What physical size do you need to produce?
Copy link to clipboard
Copied
Thanks for the connection. It is a confidential file.
i will send them to you as DM.
Copy link to clipboard
Copied
I can't access the file ('Internal Error 500').
You should get a file of your specifications if you follow the following steps:
1. Create an A4 document (210 x 297 mm)
2. File > Export > Export As. Choose TIFF and make sure 'Use Artboards' is checked.
3. Select 300 PPI in the subsequent options.
Can you carry these out successfully in a new document?
Copy link to clipboard
Copied
yes, i can do successfully in a new document.
The problem happens only with a particular document.
Copy link to clipboard
Copied
I was able to access the file today for whatever reason.
I exported it successfully at 300 PPI from both AI 24.1 and 23.
https://shared-assets.adobe.com/link/e71e285c-d874-4c76-6a25-319cda03cd14
However, there is a linked file in the document that was obviously unaccessible, so that may be the problematic element.
Copy link to clipboard
Copied
This worked! Thank you so much.
Copy link to clipboard
Copied
Like was mentioned above, why use all these images in Illustrator (for what lookes like vector files) to export to an image?
There is a file missing that could cause the problem.
You can open the file in Photoshop in less than a second and it includes the missing file (is part of the pdf in the Illustrator file) and save it as tif.
Copy link to clipboard
Copied
I do not get it right. it is unclear as of now.
Each image in the AI file is separate tiff files and they are placed together to make a figure panel for a publication.
are you suggesting to open the AI file in photoshop and save as .tiff file?
thanks..
Copy link to clipboard
Copied
Why do you need a tiff file for publication? PDF is generally used for that.
If you really need a tiff file, does it matter if Photoshop creates it or Illustrator?
Copy link to clipboard
Copied
You are right i can use PDF as well for the publication.
It does not matter much to me if i use illustrator or photoshop. But i little bit more familiar with illustrator than photoshop.
If i want to make figure panels in illustrator if there some suggestions or tips i need to follow to avoid the problems like this?
It will be helpful for me to know..
Copy link to clipboard
Copied
Hi ton,
can you please suggest how to export images at 300DPI in PDF format?
Copy link to clipboard
Copied
In the PDF options dialog, go to Compression and set downsampling to 300 PPI for each image type.
Copy link to clipboard
Copied
Thanks for your support and help. It is working for me.
Copy link to clipboard
Copied
Hi Ton,
The AI file is shared in the community is it possible to remove? i do not want it to be misused.
Copy link to clipboard
Copied
Yes, if you move the file out of your Creative Cloud folder it will not be available anymore.
Or if go to the file and choose Share Link, you will see an option to remove the link.
Copy link to clipboard
Copied
I have deleted the version I shared. Sorry about that.