Skip to main content
R
richardnicolson
Participant
May 12, 2020
Question

Illustrator 2020 slow on MacBook Pro

  • May 12, 2020
  • 2 replies
  • 309 views

I have a brand new MacBook Pro using the latest Illustrator and it is slow. My question is if a eGPU is going to make a difference. BTW-I do use a larger 32" monitor plugged in to the MacBook.

 

Thanks,

 

{Renamed by MOD}

This topic has been closed for replies.

2 replies

Srishti_Bali
Srishti_Bali
Legend
May 15, 2020

Hi Richard,

 

Sorry to hear about the performance issues you are facing with Illustrator. As Monika mentioned, eGPU may enhance the performance but in some cases we have noticed that eGPUs are not working with Illustrator. This is currently under investigation.

If you have eGPU installed on your machine, you may try turning it on and share your observations with us, else, you may try the steps shared in this help article (https://helpx.adobe.com/in/illustrator/kb/optimize-illustrator-performance-mac-os.html) and let us know how it goes.

 

Regards,

Srishti

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
May 12, 2020

eGPU seems to indeed make a difference as it doesn't always work. You might need to disable it.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices