Participant

Answered

illustrator 2021 crash

Forum|Forum|3 years ago
February 25, 2023
2 replies
1286 views

I have 14gb ram. it shows this error(isn't enough ram)

but, when I open task manager I see only 44% is using now

Performance

This topic has been closed for replies.

Correct answer Anubhav M

Hello @deleted.,

We understand that encountering technical issues can be frustrating. We are here to help and would like to suggest trying the suggestions shared in this article (https://helpx.adobe.com/illustrator/kb/not-enough-memory-illustrator-cc.html) and checking if it helps. We appreciate your time and effort in helping us resolve this issue.

Looking forward to your response.

Thanks,

Anubhav

Note: Marking correct for visibility.

Community Manager

Correct answer

Community Manager

Hello @deleted.,

We understand that encountering technical issues can be frustrating. We are here to help and would like to suggest trying the suggestions shared in this article (https://helpx.adobe.com/illustrator/kb/not-enough-memory-illustrator-cc.html) and checking if it helps. We appreciate your time and effort in helping us resolve this issue.

Looking forward to your response.

Thanks,

Anubhav

Note: Marking correct for visibility.

Community Expert

Community Expert

Please tell us your Illustrator version, your system version and what exactly you were doing when it crashed.

Do you regularly reboot the comoputer?

Is this a large file with large objects and a huge number of effects?

Participant

illustrator 2021

winodws 10 latest

object: no effects,

file: 3mb

Community Expert

Community Expert

What are you doing in Illustrator when it crashes?

And can we see what's in the file? Are there a lot of paths?