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Illustrator 2021 - send to print outputs blank pages

Explorer ,
Nov 01, 2020 Nov 01, 2020

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Sending files to print out of Adobe Illustrator CC 2021 (Epson WF-2510) just outputs blank pages. I am having to save every file as a PDF and print from Adobe Acrobat.

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correct answers 1 Correct answer

Explorer , Nov 01, 2020 Nov 01, 2020

Resolved. For anyone encountering the same issue, I resolved it be resetting preferences:

https://helpx.adobe.com/au/illustrator/using/setting-preferences.html

 

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) as you start Illustrator. The new preferences files are created the next time you start Illustrator.

 

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Explorer ,
Nov 01, 2020 Nov 01, 2020

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Resolved. For anyone encountering the same issue, I resolved it be resetting preferences:

https://helpx.adobe.com/au/illustrator/using/setting-preferences.html

 

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) as you start Illustrator. The new preferences files are created the next time you start Illustrator.

 

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Community Beginner ,
Jan 29, 2024 Jan 29, 2024

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I'm not sure if this is still relevant, but I just had a print blank pages issue and managed to resolve it by installing the printer again. I believe the last update affected something but it was resolved by reinstalling the printer.  All the best.

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New Here ,
Feb 16, 2024 Feb 16, 2024

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It's 2024 and I am using Illustrator 28.2 (whatever the current version is at this point in time) and resetting preferences did not fix this problem.

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Community Expert ,
Feb 20, 2024 Feb 20, 2024

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@martincrownover  schrieb:

It's 2024 and I am using Illustrator 28.2 (whatever the current version is at this point in time) and resetting preferences did not fix this problem.


 

 In that case please create a new thread and describe your hardware/system setup and the file.

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