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I was having the same issue with Ai 2021 but now Ai 2022 keeps crashing on me. Uninstalled an re-installed twice. Im on MaOS Monteray. Have no clue what to do. I can use Ai 2021 but ill have to deal with the right click menu problem.
Sorry about the crashing! I know that's really frustrating. I would request you to share a few more details like:
We are here to help. We just need more information.
Thanks & Regards,
I have the same problem. It is not file specific. It was crashing when I tride to access the Properties, layers or Library panel. In fact these would not appear. I reinstalled and now the layers and properties panels appear and appear to work, however as soon as I click on the Library panel it freezes.
for me the same. font issues. deactivate suitcase auto activate plug-in and it works
Sorry about the trouble. I would request you to share the information as asked above and try the following steps:
Let us know how it goes. We'd be looking forward to your response.
I ventually solved it with a full iuninstall and cleanup of all things Adobe. Bit of a pain but it worked. I had seen something that suggested cleaning the CC library data only and then reinstalling just them but figured it had cost me enough time aleready. I wasn't [re[ared to take the risk of wasting more.
Tools I used after killing every Adobe related process running were:
Then a clean install of CC desktop app and a clean install of the Illustrator and the other apps. The apps like Illustratoer failed at first with error 403 and worked after going to the updates section and checking for updates. None were found but that is not the point of that part of the process. After doing it the install of the apps worked and so far (still within the first 24 hours though) all appears to be working again.
For anyone interested in trying only the CC Library reinstall, the DMG file for that is called CCLibrary.dmg
Sorry I assume for Windows it's CCLibrary.exe but I don't know for sure.
Sorry you had to go through that to get it working, and thank you for sharing the detailed steps & information. It may help someone else. Please feel free to reach out if you run into any other questions or issues in the future. We'd be happy to help.
Thanks mate. Truly appreciate the level of support from Adobe. It's a refreshing change in the world of big tech 🙂 but Adobe was always that way. t's in the culture. I remember attending a meeting at the Adobe offices in NYC in August 1993 to show us how this new thing called Acrobat would change the way the world does business. Only regret is that a lot of what they showed us back then still hasn't become mainstream. That said the other tools and apps including the takeover, assimilation and improvement of the Macromedia suite of products (that I owned pre-takeover) have been phenomenal.