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Just recently when I try to save for Web the windows opens up at maximum size with nothing showing on the right hand side. I shrink the window and the settings show up partially. I cannot get it to show all of the settings.
Any ideas what may be causing this?
Thanks
Hi @SOE-TAMPA_Joh23699215n649,
Sorry for the trouble. In addition to @marliton suggestion, you may try the following steps:
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Hi. Please try:
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Gave it a try. Still having an issue with it. Thanks for the suggestion!
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Hi @SOE-TAMPA_Joh23699215n649,
Sorry for the trouble. In addition to @marliton suggestion, you may try the following steps:
Note: Location starting with this "~" sign indicates the User Library, which is hidden. So, you need to copy & paste the exact path in spotlight search or from Finder Menu > Go > Go to Folder > Paste the location in the dialog box like this:
- Go to Location C:\Users\user\AppData\Roaming\Adobe
- Rename Adobe Illustrator and Adobe Illustrator 25 Settings folders to Adobe Illustrator.old and Adobe Illustrator - 24 Settings.old
Disclaimer: Please note that renaming preferences folders will remove all the custom settings, and Illustrator will
launch with default settings. You can also take a backup of the folders in case you want to. The location is mentioned above.
Kindly update the discussion if you still need assistance with it. We'd be happy to help.
Thanks & Regards,
Anshul Saini
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Clearing out Illustrator and reinstalling it worked. I am now able to see the whole panel.
Thanks for your help!
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Glad to hear that. Please feel free to reach out if you run into any other questions or issues in the future. We'd be happy to help.
Regards,
Anshul Saini