Illustrator 2024 lags after new update

Forum|Forum|2 years ago
February 14, 2024
3 replies
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Hi,

I've been experiencing lag on my Mac Illustrator since an update a few weeks ago. Oddly enough, even after reinstalling earlier versions of Illustrator, the problem persists.

By lag, I mean random but annoying ~1-second freezes of the entire app when moving any object with the Selection Tool. This happens with small and big documents, new and old ones. Every time.

I have Macbook Pro 16", 2021

M1 Max Silicone, 64 Gb of RAM.

As Illustrator is the primary software I use for my livelihood, I cannot begin to express my level of frustration. Dear Adobe, it feels like you've literally broken the tool for me.

P.S.: Creative Cloud Cleaner haven't helped as well.

This topic has been closed for replies.

Correct answer Monika Gause

Please try:

- turn off Magnet (at least for Illustrator)

- exchange the primary and secondary monitor

- turn off one monitor

Does any of this improve the situation?

None of this should be a permanent solution, but at least it gives the engineers a clue.

If you find out something, please post it here: https://illustrator.uservoice.com

And also: if there is an issue with Magnet, please report it to them.

R

Resource Media

Participant

I had similar lagging issues. It would lag when zooming in and out, the zoom would also be skittish. I'd stop zooming and it would continue. Copying with the option key would be delayed, just moving around text would would be laggy. I had Magnet installed. I quit magnet and everything went back to normal - including my sanity. Thanks!

D

daniels40432413

Participant

Hi ! Exactly the same here! Did you fix the Problem in any way ? Would be very very helpful ! Thanx and Best, Daniel