Participating Frequently

Question

Illustrator 2025 has more bugs than an ant hill

Forum|Forum|1 year ago
December 10, 2024
5 replies
2576 views

After updating to the 2025 version the amount of bugs that i am encountering in my day to day usage drives me throw my computer out of the window. From the gradent colour selection randomly selecting other nodes to just trying to creating a new design where the values input revert to some random values when it starts, the problems just don't want to end and worst of all the slow down. This update feels more of a downgrade. Please help as i am getting tired of this broken progam.

J

JenelizJohn60

Participant

Mine refuses to save the images in AI format which is the only thing Minted accepts. I have a deadline and can't submit my files. I've tried everything: uninstalling and reinstalling; trying to export and save; using different devices. When in creates an AI file and you click on the file it just opens AI to that page. It won't create an actual file. I'm so screwed....

Abhishek Rao

Community Manager

Hi @JenelizJohn60,

I understand how stressful this must be with a deadline coming up. To help us get a clearer picture, could you please share a quick screen recording of your workflow from the point you try to save until the issue occurs? It would also be helpful if you could confirm the exact version of Illustrator you are using and the details of your operating system.

In the meantime, please try saving your file using File > Save As and selecting Adobe Illustrator (AI) as the format instead of using export. If the issue persists, try resetting Illustrator preferences as described in this article: Reset Illustrator preferences. Do note that resetting will remove any custom settings, so you may want to back them up first.

Looking forward to your update.

Abhishek

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JenelizJohn60

Participant

Okay but I called Adobe today and they said that this was normal that
illustrator does not create independent files but only files within the app.

Elizabeth Johnson

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EymenAkbayir

Participant

I dont understand why Adobe is insisting to make programs have bug and issues in every updates
is that kind of make users keep updating all time ???????
is this a logical mater?

look at other companies they dont do this thing
in early days in Photoshop 7 and 6 it was so amazing it was not have any issues

after starting CS versions this thing started !!!!! LOL marketing Idea " let's make a bug in every version to keep users following updats "

bro we are paying money monthly !!!!!
we dont want to keep following solutions for bug and issues then you have to get bigger rams then change GPU then throw your PC in garbage !!!!!!!!!!!!!!!!!!!!!!!

Anubhav M

Community Manager

Hello @EymenAkbayir,

I understand how frustrating it can be to encounter bugs in the middle of work. Could you share more details of the problem you're encountering while using Illustrator (with a screen recording if possible) along with the version of the OS/Illustrator installed, so I can better assist you?

Looking forward to hearing from you.
Anubhav

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mandis23649715

Participant

Glad to know it's not just me. I was ready to throw my computer. This has been the most frustrating update yet. Canva is actually outperforming Adobe Illustrator. The bugs are misserable.

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christopher_0806

Participant

It is so bad. I am shocked by how immediately it slowed all of my work as it's the program I use the most. It's a complete mess. Font issues, slow, gradients don't work properly. It's an embarrassment. Why update the program before it's debugged and working properly?

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Mansha C

Participant

Yes it also deletes an artboard on saving the file! Half my work is gone. How can adobe do this???

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Mansha C

Participant

Mansha, can you create a new topic with a description of your problem? (How, as what and where did you save your file)

I saved it in my work folder. On opening next day one artboard was gone! Howvere I backed up at day end and lo and behold I retreived the file from my HD and opened it in 2024 version and everything was there! Same file. Seriously don't put up a version with so many bugs. What is Adobe trying to do? Lose its brand value??

Anubhav M

Community Manager

Hello @6914174.,

I am sorry to hear about your experience with Illustrator. Would you mind confirming the exact version of the Illustrator/OS installed, whether Illustrator behaves this way with all files, and if you have any plugins/window managers installed, so I can better assist you?

Looking forward to hearing from you.

Anubhav

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JiltedoneAuthor

Participating Frequently

The version of Illustrator is 29.1, no plugins installed so its completely vanila, windows 11 (24H2). The most of the files are effected, now and old files.

Anubhav M

Community Manager

Hello @6914174.,

Thanks for confirming. Would you mind sharing details of your exact workflow when you encounter this problem, including screenshots or a screen recording, so I can try to replicate this on my end?

Looking forward to hearing from you.

Anubhav

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