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12

Illustrator 2025: Pencil tool now has no Fidelity.

Explorer ,
Oct 16, 2024 Oct 16, 2024

Installed the new Illustrator 2025 and now the Pencil tool can't draw an accurate line to save its digital life. Experience taught me to not delete the old version, so I tried the same line in the previous version with the same settings. Image attached shows what I should be able to draw on the left (red line): I can accurately trace the shape and even round the ends to not be sharp. 'Illy' 2025 on the right (blue line): every time I try to redraw/adjust a line throws a new part of it out of place. And forget rounding the sharp corners. I've un-checked all the 'Snap to...' options on both versions of Illustrator and can't think of anything else to tweak to fix this. Any ideas? (Coworker has the same issue, but others in the dept. do not. ??)

 

lomaxd_0-1729107815385.png

 

TOPICS
Bug , Tools
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correct answers 1 Correct answer

Adobe Employee , Oct 29, 2024 Oct 29, 2024

Hello everyone,

Our product team has tried fixing this problem with the latest update for Illustrator v29.0.1. Would you mind updating Illustrator to check if it helps resolve the problem?

Looking forward to hearing from you.

 

Anubhav

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Explorer ,
Oct 29, 2024 Oct 29, 2024

ncic,

The update showed up today in the Creative Cloud app. Apps-left-side tab> Check for updates (right side)> then it showed as a possible update.

LomaxType_0-1730229361596.png

 

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Explorer ,
Oct 29, 2024 Oct 29, 2024

Thanks @lomaxd 
I got the updated pushed here now too and doing tests.

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Adobe Employee ,
Oct 29, 2024 Oct 29, 2024

Hello everyone,

Our product team has tried fixing this problem with the latest update for Illustrator v29.0.1. Would you mind updating Illustrator to check if it helps resolve the problem?

Looking forward to hearing from you.

 

Anubhav

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Explorer ,
Oct 29, 2024 Oct 29, 2024

Anubhav,

It seems to have fixed things. Thank you so very much!

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Explorer ,
Oct 30, 2024 Oct 30, 2024
LATEST

Thank you for the update, I can confirm that the update v29.0.1 has sorted the issue with the pencil fidelity for me, I am working on a Mac Mini (2024) with Apple M2 Pro chip and 16GB ram, running Sequoia 15.0.1.

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