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A
applical
Participant
January 19, 2021
Answered

Illustrator 25.1 upgrade - dxf import scaling not correct

  • January 19, 2021
  • 3 replies
  • 561 views

Illustrator did the auto update...now dxf files brought in do not come in scaled correctly.

not good...I have since disabled auto update.

Please suggest any work arounds or when this can be fixed.

    This topic has been closed for replies.
    Correct answer Ashutosh_Mishra

    Hi All,

     

    Sorry to hear about your experience. Many users have reported this issue. Product team is working to fix this in upcoming release.

    I'd request you to upvote & add your comments on this Adobe Illustrator UserVoice post(https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/42476125-illustrator-25-1-dxf-files-not-coming-in-to-scal) to stay tuned for updates about this issue.

    We appreciate your patience.

     

    Regards,

    Ashutosh

    3 replies

    Ashutosh_Mishra
    Ashutosh_MishraCorrect answer
    Inspiring
    January 28, 2021

    Hi All,

     

    Sorry to hear about your experience. Many users have reported this issue. Product team is working to fix this in upcoming release.

    I'd request you to upvote & add your comments on this Adobe Illustrator UserVoice post(https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/42476125-illustrator-25-1-dxf-files-not-coming-in-to-scal) to stay tuned for updates about this issue.

    We appreciate your patience.

     

    Regards,

    Ashutosh

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    January 19, 2021

    Please post bugs to http://illustrator.uservoice.com

    Doug A Roberts
    Community Expert
    Doug A RobertsCommunity Expert
    Community Expert
    January 19, 2021

    Please add some detail about the problem, i.e.:

    -What version you were using before

    -The exact result of importing a DXF file in that version compared to 25.1

    -Whether you get this result using the exact same files

    -What OS you are using

    -If you have tried common solutions like restarting or resetting prefs

     

    If the problem is completely intractable for now, install the previous version from the CC app (click the three dots next to the app name and select 'Other versions').

    A
    applicalAuthor
    Participant
    January 19, 2021

    previous version 24.3 - no bug

    current version 25.1 - contains bug

    happens to all new files along with any older files  (jobs that have been completed and pulled from archives for testing)

    OS - Catalina 10.15.7

    restarted computer and software - have not reset preferences

    I do not have an option to upload the dxf files here 

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