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Since it's update Adobe Illustrator 26.4 crashes (Not responding error message) when I try to create a new file, and/or try to open a new file.
I have tried the following but nothing worked.
1.Reset the preferences
3.Suggestions mentioned here https://community.adobe.com/t5/illustrator-discussions/adobe-illustrator-26-4-starts-but-when-i-try-... (I couldn't clear the font cache though - system didn't allow it.
Any help, would be much appreciated.
Sorry to hear about this experience. I would request you try running Illustrator under a different administrator account and check if it helps.
Looking forward to your response.
Did you contact Customer Care?