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fj400
fj400
Participant
January 23, 2024
Question

Illustrator 27.1 to 28.1 New Document window display error

  • January 23, 2024
  • 1 reply
  • 454 views

Recently, I have an Illustrator update to v 28.1. The new document window displays an error when I create a new file. The text boxes only show half of the text, as the screenshot shows. I thought it was the update error, and I tried to install older versions, 27.9 and 27.1, but I still got the same issue.

 

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1 reply

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
January 23, 2024

Did you set up your monitor with enlargement options? 

In the system settings.

fj400
fj400Author
Participant
January 27, 2024

I didn't change any display settings from the system. The other programs, Photoshop, InDesign, etc., are displaying normally without any issues; only Illustrator has this problem. 

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