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Participant
July 31, 2024
Question

Illustrator 28.6, importing .DWG files causes program to crash

  • July 31, 2024
  • 2 replies
  • 542 views

I work primarily in AutoCAD and Illustrator. I used to be able to simply drag my DWG files into Illustrator and have all the layers be grouped correctly together. Now with this new update (28.6), doing the same thing causes Illustrator to crash regardless of the DWG file size.

Has this happened to anyone else since the newest update came out?

This topic has been closed for replies.

2 replies

bradr67065085
Participant
August 19, 2024

I started having the same issue - if I tried to place the dwg file into the illustrator file, it would hang up for a moment and then crash.  I found that if in cad, I copied the linework and text into a new drawing and placed it at 0,0, it works. If you're using a paperspace tab, I'd draw a rectangle around the sheet (24x36, etc...), use CHSPACE and push the rectangle into model space.  Move the rectangle and line work to 0,0 and on the place import settings, tell it to scale to fit artboard.  Hope this helps.  

Anubhav M
Community Manager
Community Manager
August 2, 2024

Hello @justinp95499386,

We understand how frustrating it can be to encounter crashes in the middle of work. Would you mind trying the suggestions shared in this help article (https://adobe.ly/3YpOhQc) and checking if they help? Also, kindly submit the crash report using your Adobe email address and share it here for quick tracking. The steps are shared here: (https://adobe.ly/3YpycKl). We appreciate your time and patience in helping us resolve this issue.

Thanks,
Anubhav