Community Expert

Answered

Illustrator Apearance Panel Bug

Forum|Forum|6 months ago
September 4, 2025
4 replies
767 views

When dropping down the color for fill or stroke inside the appearance panel it is pulling up the preferences toolbar at the top rather than the one next to the color in the appearance panel which then also glitches out and resets it back to default appearance. By hitting undo and then trying again it seems to work but this is starting to hurt my productivity.

It is kinda hard to replicate but its kinda random.

Bug

Correct answer Anubhav M

Hello everyone,

Our team has tried fixing this in the latest Illustrator (Beta). Could you try installing Illustrator (Beta) from the Creative Cloud Desktop app to let us know if it helps?

Looking forward to hearing from you.
Anubhav

A

AreliMedia

Known Participant

I'm getting this randomly. I can't get it to repeat on demand, but it happens multiple times a day and has been going on for a few months now. I was hoping an update would solve it, but it hasn't thus far.

When working with an object that I try to add a swatch color stroke, Illustrator freezes slightly, then the object 'defaults' to a white fill/black 1pt stroke. Different files, different objects, or even text. It's the same thing: I try to add a stroke and the object goes to a white fill with black 1pt stroke.

Since I can't get it to repeat on demand, I'll add screenshots instead of a video. Original (royal) - what I click/want to do (clicking red stroke swatch) - what the glitch does (white/black). Again, it happens for literally anything, AND if I add the stroke using the stroke panel instead of the swatches.

Illustrator also now crashes if I use a custom key command to select all the same fill color. I can only use this key command if I'm in isolation mode. This has been happening since an app update in August and hasn't resolved. Between these two glitches, my workflow is really wonky, and I'm going insane.

Specs Illustrator 29.8.2 | OS 15.6.1

Ton Frederiks

Community Expert

That looks like this problem: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/50417097-object-appearance-defaults-when-selecting-new-colo

When it happens, Undo (twice) and trying again can help.

Daniel Bevis

Participating Frequently

This has been happenening for at least 2 versions of Illustrator now [same with the saving bug] - the most buggy it's ever been to my recollection [going back to 2008 adoptation days].

Multiple times in the same session, no matter the file, selecting the Colour Picker from the contextual toolbar menu will change the selected elements' Fill and Stroke to BW [obviously cancelling any stroke width and or brush styles with it].

Can this - please - be looked at and FIXED in the next general update. It's infuriating!

Ton Frederiks

Community Expert

You may want to add your vote here: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/50417097-object-appearance-defaults-when-selecting-new-colo

Anubhav M

Community Manager

Hello everyone,

Our team is aware of the problem and is currently investigating it. I will update this thread as I have more info.

Please don't hesitate to contact us if you have any further questions or require assistance. We'd be happy to help.

Anubhav

Ton Frederiks

Community Expert

@bluebrad Yes, I can confirm this behaviour. You may want to add your vote here:

https://illustrator.uservoice.com/forums/601447/suggestions/50417097

creative explorer

Community Expert

@bluebrad I know you're seasoned pro, and I am guessing you did already tried resetting your preferences? At first I thought maybe just reset the workspace, but probably more effective than just resetting the workspace. If you haven't, try closing Illustrator and then, while relaunching, hold down Ctrl Alt Shift (PC) or Cmd Option Shift (MAC). You'll be asked if you want to delete your preferences; confirm this. Be aware this will remove all your custom settings, like keyboard shortcuts and panel layouts.

Not joking, I had to replace my battery in my MacBook Pro... And suddenly all my apps from Adobe to web broswers went 'wonky'... Apple told me to select everything in my Preferences and deleted it. And then restart th MAC so that the computer can build new Preferences. I was in doubt... so I made copy of the contents of thPreferences. And selected everything in that original folder and hit delete, and even empty the trash. 17 gigs of Preferences data! I closed my eyes, prayed, and restarted my MacBook. Preferences folder is sitting at 387kb! And works awsome! But, that was my extreme case. I did have to reset all my preferences to Illsutrator, Photoshop and InDesign to name a few of my favourite Adobe apps!

m

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