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Participant
July 11, 2018
Answered

Illustrator app for Android

  • July 11, 2018
  • 2 replies
  • 6526 views

I am having trouble with my the Illustrator app for Android (on my Samsung Galaxy Note Pro 12.2). When attempting to open a Illustrator file (.ai) , I receive the following error message: Illustrator can't complete your request right now.

I have already tried resetting Illustrator, as well as uninstalling, and then reinstalling it again. Any ideas?

    This topic has been closed for replies.
    Correct answer bradym1

    Check with Adobe directly or just try a Google search for tips. More info here: fix Illustrator files

    2 replies

    bradym1
    bradym1Correct answer
    Participant
    July 17, 2018

    Check with Adobe directly or just try a Google search for tips. More info here: fix Illustrator files

    Monika Gause
    Community Expert
    Community Expert
    July 11, 2018

    Adobe Illustrator Draw on Android can't open AI files.