Illustrator artwork/objects disappearing on Mac

[AtomCreativeMedia]

Hi all,

I'm using Illustrator CC on my MacBook Pro Retina (2015), running Sierra. Processor is 2.2GHz with Intel Core i7 and I have 16GB of RAM.

Often when using Illustrator (in fact very often, after around 50% of my actions), objects and artwork will be "cut off" and disappear from view, seemingly invisible. This most commonly occurs when I'm zoomed in on an object or group, perform some action, and then zoom out again; when I zoom out, any object that was outside the boundaries of my screen will become invisible.

An example:

I have a few groups of objects scattered around my artboard. I zoom in on one group, leaving the other groups partially out of view. I isolate my intended group, and make some adjustments to the objects in that group. I then exit isolation mode for that group, and zoom out.

Now any objects that were outside of the boundaries of my screen when zoomed in are not showing. In order to get them to show again I must zoom in or out a few times and scroll the screen left or right a bit to shake it out of this weird issue. The invisible objects will then reappear.

It doesn't matter if the missing objects were in a group or ungrouped or anything like that - as long as the object was out of view then it will disappear when I zoom out again. The objects are still there - they just can't be seen. If I cmd+A then I can see the object outlines.

As you can imagine, this has a huge impact on my workflow, having to constantly "shake the artboard around" in order to see all of my work. I never had this issue when I used Illustrator on a Windows OS - only since I got my MacBook. My machine has fairly good specs (see above) and I'm sure it should be able to handle Illustrator without these weird graphical performance issues. It doesn't seem to matter which version of Illustrator or which macOS I'm running; I've always had this issue since I first bought it.

Has anybody else experienced this problem, or does anybody have some advice as to what it could be and how I can resolve it?

Many thanks in advance. Let me know if you need more information.

[Monika Gause]

everything

By @Jennifer38143627dews

That would probably depend on what "everything" is.