Illustrator (Beta) 28.6 90 (64-bit) rotates artboard or restricts sizing

[DarlaParla]

Since the latest update, I have found several existing documents that are sized to 11" x 8.5" for printing, open and the artboard immediately turns 90 degrees. I can type in the correct parameters for the artboard size (Ctrl-Alt-P) when I go to edit the artboards, but as soon as I hit enter or click off, it rotates back to the incorrect orientation. This has also happened when I create a new document. I haven't noticed it on larger artboards (which doesn't mean it hasn't happened and I didn't realize it), and it doesn't seem to be consistent except for this size. I have never had any issues with these files that I have been using for years until this week after I updated the program. **I just opened my proof template, deleted the content that was on there, and pasted the new content. As soon as I did that, it rotated the artboard 90 degrees. I can copy the template and load it into a new window, and it is fine. ???

Note - 2nd bug - I would have reported this through the "Report a Bug" option in the top right-hand corner of the app, but the link will only open a blank page. I tried three different browsers with the same problem.

[DarlaParla]

Just to add - With a file I opened and had the artboard turn on me, I did an "open with" Adobe Acrobat , and saved the PDF. I opened the PDF in Illustrator, and there are  - so far - no issues.

[Ton Frederiks]

Looks like this problem:

https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/48122324-artboa...

[DarlaParla]

That is the one. I searched and couldn't find any discussion.

I just tried to create a new document at 8.5" x 11" and it opened it landscape instead of the portrait orientation I put in. I also tried to change the artboard on an existing drawing that is 5" x 9", and it did the same thing. 

[Ton Frederiks]

I have a slightly newer beta 28.6 92, but cannot reproduce that. The problem is not restricted to a beta and seems hard to replicate.

[Srishti Bali · Accepted solution]

Hi @DarlaParla

Thank you for bringing this to our attention. I'm happy to inform you that the issue has been fixed in our latest release. If you're not already on the latest version, we kindly request that you install it and share your observations with us. Details can be found here.

Regards,

Srishti