Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Illustrator (Beta) fail to launch

New Here ,
Aug 27, 2024 Aug 27, 2024

The Illustrator (Beta) app icon was disappeared on the Home page of Creative Cloud after updating the app .

Cannot launch the above named app when clicking the app icon on my desktop.

I have tried the following actions but still not working.  

- uninstalled and reinstalled the illustrator

- sign out and sign in Creative Cloud account

229
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Aug 28, 2024 Aug 28, 2024

@olivef34420906 

I've moved your post from Creative Cloud Desktop to the Illustrator forum. What is your OS?

Jane

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 28, 2024 Aug 28, 2024
LATEST

There were some problems with installing the beta. Try to reinstall and uncheck 'Remove old version' while installing new Beta version

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines