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4 replies

traepischke
traepischke
Participant
September 9, 2025

Same. And now I can't find it to dowload it from the site again.

CarlosCanto
Community Expert
CarlosCantoCommunity Expert
Community Expert
September 9, 2025

open the Creative Cloud App, go to Apps, then Beta, then find the Illustrator Install. The latest version is 30.0

 

 

K
ksample_
Participant
October 22, 2024

I fixed this by doing the following:

  1. Uninstall Illustrator (Beta) via the Adobe CC application.

  2. I noticed there was still this folder here: /Applications/Adobe Illustrator (Beta). Despite running this uninstall. Delete this folder.

  3.  Go back into the CC app and install the latest version of Illustrator (Beta).

  4. Open Illustrator (Beta) it should work now.
yeecat
yeecat
Participant
September 17, 2023

I also encounter this issue.

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
September 17, 2023

And do those steps help you?

 

yeecat
yeecat
Participant
September 17, 2023

no...it doesn't help..

    CarlosCanto
    Community Expert
    CarlosCantoCommunity Expert
    Community Expert
    August 31, 2023

    Beta v28 has expired, they might release a new one but we don't know if they will

    P
    phthaloblue@outlook.comAuthor
    Participant
    September 1, 2023

    Thanks for letting me know. 

    Anshul_Saini
    Community Manager
    Anshul_SainiCommunity Manager
    Community Manager
    November 8, 2024

    Hi @Anshul_Saini

    Exactly now same thing happening to my Adobe Illustrator 2022. When I am sending the report to Adobe, they are automatically redirecting me to open Creative Cloud app and provided solution is to download latest version which is already installed in my system and I am using that as well. I delibarately kept 2022 version to use few Arabic AXT fonts as you know from 2023 version onwards adobe is not providing support to Axt fonts. The issue is I never encountered such error for 2022 version, unfortunately today I faced this and I am no longer able to use 2022 Illustrator. If  I open any file with AXT fonts its getting changed in latest Ilustrator. Please advise me what to do?

    Thanks


    Hi @mehedi_ferdous,

     

    I understand the importance of keeping the 2022 version for AXT font compatibility. To help investigate this further, could you confirm if you are using any third-party plugins, like ESKO or others, with Illustrator? Certain plugins can sometimes cause unexpected behavior with older versions.

     

    Let us know, and we can look into additional options to ensure your workflow remains smooth!

     

    Best,
    Anshul Saini

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