whenever I open a new document or create one the display(second box) goes black with no options/sizes for illustrator and then when you click outside it says not responding.
Which version, which system?
Does it get better when you disconnect from the internet?
Sorry for the long reply,
Recently at school we had to update our printer location and It change some setting but I manged to change the printer location back to Microsoft to pdf
Did you get the solutions yet?
If you have a similar issue, please describe your setup and your issue and preferably in a new thread, because since this one is marked as solved, not a lot of people will even see your question.