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paul.walker
Participant
November 1, 2018
Answered

Illustrator breaks workflow with frequent 'can't finish previewing' error.

  • November 1, 2018
  • 3 replies
  • 734 views

Ever since the latest update, I'm experiencing issues with Illustrator. It frequently turns my artwork into outlines and gives 'can't finish previewing' error.

Unless I quit illustrator and restart, there is no way of getting rid of that error.

I know there is some beta fix but that page is so 'un-user-friendly'. I couldn't locate the 'download' button.

This error is quite astonishing. Doesn't just break workflow but causes stress too.

Please help me fix this.

This topic has been closed for replies.
Correct answer AshutoshChaturvedi

Please update your install to the latest 23.0.1.

3 replies

Om Nath Jha
Legend
November 2, 2018

Hi there,

As suggested above by Ashutosh, please update your Illustrator to 23.0.1. We've fixed this issue in the latest update. Feel free to update the discussion with your findings.

Thanks,

Om

AshutoshChaturvedi
AshutoshChaturvediCorrect answer
Legend
November 2, 2018

Please update your install to the latest 23.0.1.

kglad
Community Expert
Community Expert
November 2, 2018