Illustrator bug with artboards

Forum|Forum|11 months ago
April 17, 2025
2 replies
865 views

Greetings and salutations!

I have the latest Illustrator version 29.4 running on Imac retina 2018, 64 RAM, MAC OS SEQUOIA 15.4.1

recently I had to work on multi page document, so I noticed an annoying bug: when I am making a new arboard by option clicking previous artboard, I can do it once but soon after the curson starts acting weird, and I cannot select artboard again, and when I switch to regular select tool it just starts not reacting, not selecting. SO I restart Illustrator and it works fine until I try to do it again, create new artboard and agaisnt it begins to act weird, really breaking work flow...

Bug

Correct answer Eugene Turaev

Today I installed Illustrator update( April 25th, 2025) and now it workd again... Guess it was a glitch of some sort...

Me too! Updated and no more problems with the issue.

Thank you for the idea))

E

Eugene Turaev

Inspiring

Did you solve your problem, Yura?
I have similar one. When I open the program, I can move or scale any artboard with the mouse, but only once. Then, I can only move or resize it with the keyboard arrows or by entering numbers.

Anubhav M

Community Manager

Hello @Eugene Turaev,

Could you share more details, like the version of the OS/Illustrator installed and a small screen recording of the problem, so I can better assist you?

Also, try running Illustrator under Safe Mode (Windows / macOS) and share your observations.

Looking forward to hearing from you.

Anubhav

Yura TimoshenkoAuthor

Inspiring

Greetings Anubhav! here is a screen capture - I create a new file - open editing artboards, making a copy and then can not do nore, it stops responding... https://youtu.be/p8v_4no728Y

I have the latest version of Illustrator 29.4 and OS Sequoia 15.4.1, running on Imac Retina 2018 64 RAM, never had this issue before!

With the bestestest wishes! )

Anubhav M

Community Manager

Hello @Yura Timoshenko,

Could you share a small screen recording (https://adobe.ly/4403NFm) of your workflow and the problem, so I can check this with the team?

Also, check if you are running any window managers/plugins and temporarily disable them to see if it helps.

Looking forward to hearing from you.

Anubhav

Yura TimoshenkoAuthor

Inspiring

https://youtu.be/SBCVBog41Ns

With the bestestest wishes! )

Yura TimoshenkoAuthor

Inspiring

sorry for non-working link) while trying to convert scren recording video about glitch in illustrator I was hit with a glitch in Media Encoder, it just does not convert the screenshot video ))))

With the bestestest wishes! )

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