illustrator bug

Hi. I am facing a problem in Illustrator recently. Whenever I try to get help in " illustrator help " this shows up. What can I do to prevent this?

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Community Expert

Can you check your connection? Antivirus and firewall? Does anything get blocked?

JUTHIAuteur

Participant

Hi. I just checked the connection and also the antivirus and firewall. everything is good.

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