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Illustrator can't find plugin to open linked files

New Here ,
Oct 16, 2021 Oct 16, 2021

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Hi! I'm having some trouble with opening linked files in my illustrator docs. Everytime I try to open one, the message "Illustrator can't find the plugin to read the linked file .... Choose replace to select other file or ignore to keep the file unchanged" appears (my translation, my software is in spanish). Does anyone know the reason? I already tried reinstalling AI and didn't work. I'm a iOS user and the computer's software is also up to date. 

 

Thanks!

 

Captura de Pantalla 2021-10-17 a la(s) 02.07.34.png

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Bug, Import and export, Tools

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New Here ,
Oct 16, 2021 Oct 16, 2021

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Forgot to say that te "file name" that the message shows, is actually the location where the file I'm trying to open is. 

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Adobe Community Professional ,
Oct 17, 2021 Oct 17, 2021

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So the file is on the desktop?

 

Mac OS is very peculiar about reading and writing permissions. Are you sure that Illustrator has full permissions to read and write everywhere? Do you have them as a user?

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