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Illustrator CC 2017 Extremely slow

Community Beginner ,
Dec 12, 2016 Dec 12, 2016

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Hi,

When i update the illustrator to latest version CC 2017 i got some issue with the performance ,

the CC 2017 is very slow on Windows 10 and he lagging my mouse the windows also,

note: i was try CC 2017 on iMac without any issue and working fine,

my PC specs:

Intel Xeon W3520

12 GB Ram

GeForce 750Ti

Thanks,

Wael.

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correct answers 1 Correct answer

Community Beginner , Jun 12, 2018 Jun 12, 2018

Problem solved, Just Update to version 2018

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Participant ,
Apr 24, 2017 Apr 24, 2017

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MikeGondek — will do. Probably don't have the time to do so today, though.

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Community Beginner ,
Jul 30, 2017 Jul 30, 2017

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Random -> Do you have a VPN running at all when attempting to save? I have no idea why, but whenever I run my VPN, Illustrator crawwwwwwwwwwwwwwls......

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New Here ,
May 03, 2017 May 03, 2017

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Joining this thread to share my experience as well with having a generally stock high performance system with poor illustrator performance as soon as a document has more than a couple elements in it. Menus take almost a second to appear, clicking and dragging lags, etc.

I have an i7 5820k (3.30ghz), GTX 1070, and 32 gigs of ram and illustrator still performs like it's running on a laptop? My experience seems very similar to others in the thread with high performance windows machines suffering inexplicably.

Illustrator and my working files are both on an SSD as well. I wipe the computer routinely and last reinstalled Windows a month ago, and I only install professional applications (Unity, Visual Studio, Creative Cloud). There is no conceivable reason this program should struggle with a basic 10x15 inch document, which is my situation today.

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Participant ,
Sep 01, 2017 Sep 01, 2017

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Holy crap.  I just updated to CC 2017, and suddenly I can no longer work.  This is completely unworkable.  Is there any way to revert to an earlier version?

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Community Expert ,
Sep 01, 2017 Sep 01, 2017

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Install a previous version of any Creative Cloud application

Let me know if this works as they have been burying this with  each update. Since I have most  previous versions only shows open for me and not install, so curious.

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New Here ,
Sep 02, 2017 Sep 02, 2017

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Don't know If this is the case for you all, but when I increased my windows

virtual memory, and did some other small changes it now works great for me.

I googled illustrator running slow or something and there's some

optimizations out there. Might have been one other change that I did, but I

don't remember.

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Explorer ,
Sep 24, 2017 Sep 24, 2017

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Mine is extremely slow too. Lagging a lot. Have to close ever time. Sick of this.

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Explorer ,
Oct 26, 2018 Oct 26, 2018

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Replying to this old thread, I'd have to say this 2017 version was the worst version of Illlustrator performance-wise. Once the 2018 versions came out the problems were solved.

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Contributor ,
Oct 26, 2018 Oct 26, 2018

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LATEST

Yes... after those years, things have solved, and others still there. Anyway, after testing and frustrating experiences, I've found (at least in my case), that is the combination of Illustrator and Dropbox what made the machine almost unusable for more than 30 minutes. Usually, I start Illustrator when computer OS is still loading resources after turn it on, and is just at this moment that Dropbox starts, initialize and sync all files… it can last for an hour, depending on the number of files. Dropbox not only eat all the bandwidth, but get all the machine’s memory resources, making absolutely impossible to work in any other program.

Solution I made… don’t let Dropbox start until Windows or Mac Os are fully running, and the other important programs safely opened.

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