Illustrator CC 2018 crash / not responding

tedw87442383  schrieb The "best" upgrades reconfigure your files, change preferences and tool operation. You might as well relearn the whole program.

Illustrator is over 30 years old.

Since then not only operating systems have changed a lot, but of course software development. As well as computers have improved and therefore our usage of the tools has changed. So there's a need for bigger file dimensions. If you want to implement that you will need to change memory allocation. And you might need to change the file format (the internals of it), because at the moment it can't do what you want to do. And then you will need to change options, tools etc. You will need to still be compatible (downwards, because people have to cooperate with others) and you have to make sure, older files can still be opened.

And then people demand new tools, because "software X can do Y and this would be a useful feature". Implementing feature X might affect existing tools as well - because Illustrator is an old application and things were implemented differently 30 ears ago.

And then are are of course other users (a whole lot of them in fact) and they might be of the opinion that the way your favourite tool works does not benefit their workflow. And they demand change because they will save hours and hours of work.

And so: yes: you and everyone else mustn't ever stop learning. Because that's the only way forward.

I am having the same issue. Illustrator crashes each time I attempt to open it. I have tried your suggestions with no joy. I have uninstalled and re-installed AI numerous times and have run the Cleaner tool. I cannot adjust preferences, since AI will not even open and the Creative Cloud Desktop is operating normally.