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Enlightened_Luminary98A5
Participant
November 21, 2018
Question

Illustrator CC 2019 doesn't turn snapping off, no matter what.

  • November 21, 2018
  • 11 replies
  • 31077 views

Hi.

Ever since the new update to the 2019 range of CC products, Illustrator has been acting weird and Photoshop crashes (A LOT) randomly and I'm pretty sure my rig is beefy enough to run any Adobe solution. Now Illustrator does not for the life of me turn off snapping. I've deactivated every possible snapping option that I'm aware of but it is still snapping (to grid, to pixels, to objects, etc...). I've uninstalled and reinstalled already, as well as trying it with both a new document and a document I was already working on. Nothing.

Am I missing something? Or is it just that Adobe has really wrecked their own products? Because hey, Adobe, I'm not paying over 50 dollars for your products to hinder my work instead of making it simpler, so fix your damn products!

    11 replies

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    Doug A Roberts
    Community Expert
    Doug A RobertsCommunity Expert
    Community Expert
    November 21, 2018

    Can you share your OS and a step by step example that produces the unwanted result? I haven't noticed any changes to snapping behaviour.

      E
      Enlightened_Luminary98A5Author
      Participant
      November 21, 2018

      Hi Doug, thanks for your reply.

      I'm on Windows 10 Home (I have an Acer Nitro 5 laptop), but this is also happenning on my much beefier setup at home (64gigs of ram, Ryzen 7 CPU, etc.), which uses Win 10 Pro.

      As for the example, it goes like this:

      Whenever I try to move an object with precision, it ends up moving a lot more than just 1px, for example. It's like it's moving 10 pixels, even though I have all snapping turned off and pixel increment set to 1. To illustrate the example, here are some screenshots (not sure if it's gonna serve you any purpose, but it's better than nothing):

      1) Let's say I'm trying to join those two red elements together. This is 2400% zoomed in, so a simple move of the mouse (I'm on a Logitech G502 which by itself has millimetric precision with the press of a button) or a press of the arrow keys would do the trick:

      2) But whenever I do that, I get no precision at all. It snaps way far into the other object and never aligns to its edge, doesn't matter what I do. The result is as follow (this result was produced with a single press on the arrow key, with the lowest possible pixel increment):

      The snapping is all over the place, as if it was skipping ten or more pixels at a time, never getting the exact precision I need, and every snapping option (again, the ones I'm aware of) is turned of. I'm almost 100% positive I'm not forgetting to uncheck/check any option, but a second opinion is always a good idea.

      Was that enough to illustrate the problem? If not, let me know and I can try and be more clear.

        M
        metagrapher_
        Participating Frequently
        October 12, 2020

        Hi there,

        Sorry to hear about this. Please try resetting preferences for Illustrator( How to set preferences in Illustrator ) and then try to uncheck all the Snapping options from "View" menu.

        Regards,

        Srishti


        This did not work for me. I have unchecked all snapping options everywhere I can find them. I have scoured help files and the program itself: every snapping available in every menu, in every sub-menu, in every tool that has snapping options. I've even *enabled* snapping through clicking on the snapping icon in the top right corner just to be able to then clicking snapping options and turn off all snapping, all to no avail. Holding CTRL does nothing to temporarily disable snapping.

        Illustrator has become an extremely frustrating experience. It does not matter what pointing device I am using or how many snapping options in how many preferences I disable, snapping is still happening, as described in detail by thetunez two years ago.

        At this point I am longing for a DISABLE ALL SNAPPING button. I actually wish I could remove the feature entirely from the software as it has become the actual bane of my illustrating experience. Once upon a time I had to tell this software everything I wanted to do, and now the software thinks it's smarter than I am and that it knows what I really want to do: It does not know better than me where I want the node to be placed. I have a stylus: I'm extremely precise, I do not need "assistance".

        How does one completely disable snapping, please?

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