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Illustrator CC How to save Save for Web settings

New Here ,
Jan 20, 2019 Jan 20, 2019

When I click on File/Save for Web, I have several previously saved settings. However, I want to create a new preset, but I can't figure out how to save it.

It used to come up as "UnNamed." Now it comes up with my previous presets plus a bunch of default sets, but I can't save any changes I make to a new preset.

I did it several years ago, but now I am baffled.

How can I save a new preset in File/Save for Web (not Export) in Illustrator CC?

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correct answers 1 Correct answer

Adobe Employee , Jan 21, 2019 Jan 21, 2019

Hi there,

Sorry about this trouble. Here the location where you can find Optimize folder in Windows: C:\Users\User\AppData\Roaming\Adobe\Adobe Illustrator 23 Settings\en_US\x64\Save for Web Settings\Optimize

As you mentioned that Save setting option is grayed out. Please close Illustrator and try to reset the preferences.

  • Close all Adobe applications.
  • Go to Location C:\Users\user\AppData\Roaming\Adobe
  • Rename  Adobe Illustrator and Adobe Illustrator 23 Settings folders to Adobe Illustrator.old and Ad
...
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Community Expert ,
Jan 20, 2019 Jan 20, 2019

You need to save them, quit and restart Illustrator before you can see them.

SFW save.png

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New Here ,
Jan 20, 2019 Jan 20, 2019

The "Save Settings" option is grayed out. It won't let me save any changes I make.

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Community Expert ,
Jan 20, 2019 Jan 20, 2019

Do you have writing access to the Otimize folder?

Maybe reset your Preferences:

How to set preferences in Illustrator

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New Here ,
Jan 20, 2019 Jan 20, 2019

I don't see anything in the Preferences about an Optimize folder.

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Community Expert ,
Jan 20, 2019 Jan 20, 2019

The Optimize folder is where your SFW settings are saved

On Mac OS:

Library > Application Support > Adobe > Adobe Illustrator 23 > Your Language folder > Save For Web Settings > Optimize

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New Here ,
Jan 20, 2019 Jan 20, 2019

Where is that on a PC?

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Community Expert ,
Jan 20, 2019 Jan 20, 2019

I hope someone with aPC can answer that

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Community Expert ,
Jan 20, 2019 Jan 20, 2019
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Community Expert ,
Jan 20, 2019 Jan 20, 2019

Bookmarked!

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New Here ,
Jan 20, 2019 Jan 20, 2019

I found the Optimize folder. It was set to Read-Only. However, when I try to undo the Read Only button, its asks for permission from the Administrator. I click okay, Microsoft asks if it is ok to proceed, I say yes, it does some stuff, and then I click on OK.

If I view its properties again, it still says Read-Only! How do I get rid of the Read-only status?

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Community Expert ,
Jan 20, 2019 Jan 20, 2019

And bookmarked, thank you for your kind sharing, Monika.

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New Here ,
Jan 21, 2019 Jan 21, 2019

Not only can't I change the Optimize folder to not Read-Only, the .irs files for previously saved Presets are not there.

I have searched my computer, but cannot find any of them -- only the default presets. Could they be hidden under other names? My saved presets work, and they show up in the Illustrator Save for Web dialogue box, so they have to be somewhere.

Any suggestions?

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Community Expert ,
Jan 21, 2019 Jan 21, 2019

Nobody can look inside your computer. Please do either show screenshots or contact Support in order to have them log into your system.

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Adobe Employee ,
Jan 21, 2019 Jan 21, 2019

Hi there,

Sorry about this trouble. Here the location where you can find Optimize folder in Windows: C:\Users\User\AppData\Roaming\Adobe\Adobe Illustrator 23 Settings\en_US\x64\Save for Web Settings\Optimize

As you mentioned that Save setting option is grayed out. Please close Illustrator and try to reset the preferences.

  • Close all Adobe applications.
  • Go to Location C:\Users\user\AppData\Roaming\Adobe
  • Rename  Adobe Illustrator and Adobe Illustrator 23 Settings folders to Adobe Illustrator.old and Adobe Illustrator 23 Settings.old
  • Launch Illustrator from the Creative Cloud.
  • If that does not work, here is how you can get Read/Write permissions on Illustrator preferences folders: Preferences folder read-only error in Illustrator

Regards,

Srishti

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New Here ,
Jan 21, 2019 Jan 21, 2019
LATEST

Thanks. That worked!

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