Skip to main content
Participant
July 23, 2018
Question

Illustrator CC is in Overprint mode super slow

  • July 23, 2018
  • 6 replies
  • 4882 views

Dear Adobe Team,

I am Graphic Designer in Coca-Cola Bottler Azerbaijan

While working in overprint view , Illustrator slows down and starts freezing

Im working on:

HP Z440

Intel Xeon E5 1620 v4 @ 3.50 GHz

64 GB DDR4

NVIDIA Quadro P4000 - 8192 MB

Windows 10 Pro - 64 bit

We have 2 other computers with specifications below, which work perfectly fine :

1) Asus ROG G75 VW

Windows 10 Pro - 64 bit

Intel® Core™ i7 3610QM

16 GB - DDR3 1600 MHz SDRAM

NVIDIA® GeForce® GTX 670M with 3GB GDDR5

Illustrator CC 2018

2) iMac (27-inch, late 2013)

macOS High Sierra - Version 10.13.6

3.5 GHz Intel Core i7

32 GB 1600 MHz DDR3

NVIDIA GeForce GTX 780M 4096 MB

Could you please look for the issue that we are facing and respond as soon as possible.

Regards,

Sanan

This topic has been closed for replies.

6 replies

Thomas Minnaert
Participant
July 11, 2024

I've been experiencing super slow performance in overprint preview mode for many years now, while using 4K screens. I noticed that it was much faster when I changed the resolution to 1080p, but the text became barely readable, so that wasn't a viable option. However, I recently discovered that when I resize the Illustrator main window to less than a quarter of the screen, the performance improves significantly. For instance, I can disable a separation and see the result immediately. But when I resize the window to anything larger than a quarter of the screen, the performance slows down again, taking about three seconds to see the result after disabling the same separation.

Participating Frequently
December 3, 2020

I work in a Prepress department and I just got a new 5K iMac. I have to verify colors in Overprint mode regularly, and now I have to keep switching between CPU and GPU modes in order to work.

I really don't think this is any kind of issue with what documents are open, because it still runs slow in overprint mode even with a blank document!

I'm not sure why the CPU can't handle overprint mode on my iMac. It has an Intel, 10 core i9, and I have a Windows PC at home with an 8 Core i9 with a 4K Ultrawide and the same documents run fine in overprint mode. In fact, there's little difference in performance between the two modes on the Windows machine. The only reason I could think of is if the new iMacs have an issue with proper cooling, which would slow down the CPU. I think the i9 is fast enough to smoothly move around a blank document, even on a 5k screen!

Participating Frequently
December 7, 2020

illustrator cant work with 5K, you can connect to 4K screen and it will work as fast as you use to

Participating Frequently
December 7, 2020

Thanks, but do you have an official source for that? I'd like to be able to show my colleagues why it's not working. Also, It's not very practical to connect all our 5K iMacs to extenal 4K monitors. This is a BIG problem that Adobe needs to quickly address.

Participating Frequently
September 13, 2020

i have the same problem on iMac Pro (2017) 

3.2 GHz Intel Xeon W

32 GB 2666 MHz DDR4

Radeon Pro Vega 56 8 GB

Monika Gause
Community Expert
Community Expert
September 13, 2020

There's no need to post n every available thread. It would have been better to create your own new thread actually.

 

Overprint mode is not meant to be turned on 24/7. It takes time to render. Particularly in complex documents.

Participating Frequently
September 13, 2020

i have 6 different apple machines and they all work with overprint mode on 24/7 for years no problem

Participant
October 11, 2018

I've found that little things may help with the performance of Illustrator in overprint preview, try the following:

1. Close your links palette (or activate a different tab within the same palette, hiding the links)

2. Close/deactivate navigator panel

3. Open Panel Options in the Layers palette and turn off all thumbnails

Those things I've found, especially with the Layers thumbnails and links palette, really help working in overprint preview better.

Another possibility is working off your own hard drive as opposed to files over a network (like some companies do).

Finally, if the problem still persists, it could be one or both of the following issues:

1. CPU is not up to snuff (underpowered), since all views except GPU Preview run off it

2. OS compatibility issue (some of my coworkers are experiencing annoying issues with Sierra but I'm doing ok with Yosemite so far...and it helps I'm the only one with a Mac Pro instead of an iMac)

Participant
July 30, 2018

Got the same problem here! I'm working on a brand new iMac ( iMac (Retina 5K, 27-inch, 2017) ) with Illustrator CC all up to date and every single time I put the overprint preview on, illustrator just get very slow.

What I don't understand, is that before in CS6, on my older iMac, I never have such thing to happen.

I asked Adobe to try to resolve my issue with a remote session, but after an 1hour with them playing on my computer the only thing they could come up with is that nothing can be done. They asked me to upvote your discussion so that some one eventually look deeper into this...

saeedalkarmi
Participating Frequently
July 24, 2018

Did you try to deactivate the GPU performance?

That's from Preferences, then from your left choose performance, then uncheck GPU performance

Or click on rocket icon placed beside the menus, then uncheck GPU performance

Restart Illustrator!

i think you will going fine

Regards

sanittoAuthor
Participant
July 24, 2018

Dear Mr. Saeed Asem Alkarmi,

Yes of course i have tried that option, but unfortunately it hasn't  worked for me. I have even been in contact with HP, they have informed me that it is absolutely not a hardware issue, and told me to contact specifically with Adobe team. Could you please check in for more solutions for me.

Thank you in advance

Best regards

Sanan

saeedalkarmi
Participating Frequently
July 24, 2018

can you provide us a sample of the artwork you working on?