Illustrator CC Rectangular Grid Tool forces skew = -500%

[Don98674]

I haven't used the Rectangular Grid Tool in a while, but now I need to and I'm finding that the horizontal dividers skew is refusing to stay set to zero. I open the Rectangular Grid Tool Options, set the number of dividers, set the skews to zero, click OK, draw my grid, and the divisions come out non-linear, as shown below. When I look back at the options, the horizontal divider skew has reset to -500% or something of that order of magnitude. No matter what I do I can't seem to make Illustrator generate a regular grid. Really annoying.

Any suggestions appreciated.

[Monika Gause · Accepted solution]

Try and restrt Illustrator.

If that does not help, restart the computer.

If that still does not help, reset the preferences.

[Don98674]

Thanks Monika and Ton -- I had restarted Illustrator and restarted the PC, but had not reset preferences. That did the trick.

FYI, to reset preferences press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Illustrator.

https://helpx.adobe.com/ee/illustrator/using/setting-preferences.html

(FYI, marking Monika's answer correct only because she was 1 minute before Ton, though Ton gets credit for providing a link)

[Ton Frederiks]

Did you try to Restart Illustrator, Restart your System or reset your Preferences?

How to set preferences in Illustrator