Illustrator CC says all pages selected are blank.
I use Illustrator files to send vector cutting paths to my Epilog laser machine. This problem is happening even if I try to send the file to a regular printer as well. I go to file-print and click print and I get an error dialogue box that says "The pages selected to print are all blank." This is a new issue. We had somebody create a custom app for us that takes PSDs that are black and white and create path oultines that get exported via export paths to illustrator. Then we open those paths and file-print and they always work. They still work on an old version of illustrator runing on windows xp ( I think, mabe vista). I just recently bought a new PC to update our system and am running the newest version of illustrator CC. The file works on the old windows/illustrator but not the new. Same exact file. Does anybody know how to solve this?
Ive already tried resetting my illustrator preferences, made sure my layers have the "print" box checked, ive uninstalled and reinstalled illustrator. I get them same error on another PC I have running Illustraotr CC as well. The newer PCs are Windows 10.
Also, if I do the path creation manully in Photoshop, export paths to illustrator, and open the file up in Illustrator, it works just fine. Its something to do with the way our app is saving the illustrator files and the interaction with the newer Illustrator CC. Any help is appreciated.
