Skip to main content
artod34985640
artod34985640
Participant
February 24, 2020
Question

Illustrator CC2020 crash & How to find color themes.

  • February 24, 2020
  • 2 replies
  • 423 views
 
Hello,
 
after new the last 2 updates illustrator crashes a lot sudenly,
And the other topic i can not get fixed is is >i never found my color themes.
I'm using adobe creative cloud. 
Illustator 24.0.3
 
Maybe a stupid question, but color themes exists for a longer time and i never knew it. 
So do you have to install it separately, or at extensions?
 
Thank you in advance 
 
{Renamed and Crash file details removed by MOD, please share crash logs using Pastebin.}
 

 

This topic has been closed for replies.

2 replies

Ashutosh_Mishra
Ashutosh_Mishra
Inspiring
February 24, 2020

Hi there,

 

Sorry to hear about your experience. In addition to what Jeff suggested, I'd recommend resetting your preferences once as well. Follow instructions on https://helpx.adobe.com/illustrator/using/setting-preferences.html#setting_illustrator_preferences

**Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article. Let us know how it goes.

 

Also, you can find color themes under Window > Color Themes. I have attached a screenshot as well for reference:

Hope it helps.

 

Regards,

Ashutosh

Jeff_Extensis
Jeff_Extensis
Participating Frequently
February 24, 2020

I see some things that are related to our Suitcase Fusion plug-in. Please contact our techncial support team to see if this has any relationship to the crashing issue. 

 

You can contact our support team by creating a ticket here:

https://help.extensis.com/hc/en-us/requests/new 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices