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Participant
July 30, 2025
Answered

Illustrator changes what I type. Only on one file (Mac)

  • July 30, 2025
  • 3 replies
  • 264 views

I have a problem with one of my files. I was typing and suddenly the letters changed to other symbols or letters that doesn't match the keys I'm typing.  Apparently this problem only happens with one of my files. I'll leave a video, in case any on you knows how I might solve this problem. 

 

Thanks!

 

Correct answer Sofi_her04

Apparently I could solve the problem by making a copy of the file and reloading the font that was failing in the text box. Thanks to everyone that commented! 

 

Sofía

3 replies

Sofi_her04AuthorCorrect answer
Participant
July 31, 2025

Apparently I could solve the problem by making a copy of the file and reloading the font that was failing in the text box. Thanks to everyone that commented! 

 

Sofía

Jacob Bugge
Community Expert
Community Expert
July 31, 2025

For my part you are welcome, Sofi, and thank you for sharing.

 

Did you save the file as in selecting it in its folder and applying Save a Copy/Save As then reload the font, or did you move the contents as in selecting the artwork and copying it and pasting it into a new (empty) file then reload the font?

 

In the former case, I believe you ought to have been able to (Save a Copy as a backup and then) simply reload the font in th eoriginal file.

 

Jacob Bugge
Community Expert
Community Expert
July 30, 2025

Sofi,

 

There are different kinds of corruption, some temporary.

 

In the hope of temporary ones, you can try to close down and reopen the application, then the application and the computer (on rare occasions in the past it has been several times but hardly now).

 

One is a corruption of a document; you can see whether the error also occurs in a new document, but presumably you have tried that already since you write Only on one file.

 

Instead of just starting over in a new file, you can try to copy the artwork from the ailing one, first in one go, and failing that in parts; you can start with one half or so, Undo being your friend, and then you can see how much you can rescue, and how much you have to redo.

 

Participant
July 30, 2025

Ok, Ill try to copy the content. Thanks for the advice!

Jacob Bugge
Community Expert
Community Expert
July 30, 2025

You are welcome, Sofi.

 

I hope you will share your findings.

 

Monika Gause
Community Expert
Community Expert
July 30, 2025

Does that also happen in a new file after rebooting the computer?

Participant
July 30, 2025

Yes, It still happends when I rebbot the computer. I even tried to delete Illustrator from the Creative Cloud App and it still shows me that error. I will try to copy the content in a new file. Thanks for the advice!