Illustrator close automatically (asking me to save the changes) after i use an effect.

Forum|Forum|5 years ago
February 25, 2021
2 replies
5180 views

Hi,

a new total random problem arose, from night to day without me messing up with preferences illustrator sign me out (asking me to save the changes) after i do a number of actions. In this specific case I am applying a shadow with a blur effect, at the moment of acepting the changes and applying it, the singout widow appear and force me to close the app.

Any help is appriciated.

cheers and thanks

S

Subeetsha5E66

Participant

Hi, were you able to sort this out? I'm currently facing the exact same issue. I'd be happy if you can provide some tips on how to sort this out 🙂

J

jean-philippe_1642

Participating Frequently

Hi! Is there a fix for this? It happens to me as well.

Anubhav M

Community Manager

Hello @jean-philippe_1642,

I'm sorry to hear you're having the same trouble in Illustrator. Would you mind confirming the version of the OS/Illustrator and if Illustrator behaves this way when using a particular effect/file so I can better assist you?

Also, check for any pending OS/Illustrator updates, and install them to see if it helps.

Looking forward to hearing from you.

Anubhav