Illustrator could partially read the file

Forum|Forum|4 years ago
March 3, 2022
1 reply
439 views

I was working on this file today and then I closed the app. When I tried to open the file later it showed the message "illustrator could partially read the file" and nothing but a blank page appears.

Is there a way to recover the file? I can still see the preview/thumbnail (attached) of the recent files with my artwork but I really cannot open it.

Thanks

Bug

This topic has been closed for replies.

Met1

Legend

Is it .ai or .pdf? Or somet else...

ritao55346587Author

Participant

Hi!

Sorry, it's an illustrator file. I can upload it but it's 320 mb.

Anshul_Saini

Community Manager

Hi @ritao55346587,

Sorry to hear about your experience. I would request you to please upload the file on Google Drive, OneDrive, Dropbox, or any similar service and share the download link here or via DM, and I will check it at my end. Also, could you please confirm where this file was saved (Network Drive/ System HDD/ Shared Folder on System/ External HDD)?

I will be looking forward to your response.

Regards,

Anshul Saini

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