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Known Participant
July 13, 2024
Answered

Illustrator crashes as soon as I click on the "Colour field options" field in the colour fields.

  • July 13, 2024
  • 2 replies
  • 2128 views

Illustrator version 28.5.0

I have uninstalled and reinstalled Illustrator and Illustrator still crashes when using the "colour swatch options" in the colour swatches. I am now working with Illustrator version 28.4.1 again. Does anyone have the same problem?

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Correct answer Ton Frederiks

Luckily it is working fine in the current prerelease and beta versions.

2 replies

Ton Frederiks
Community Expert
Community Expert
July 14, 2024

I can repeat that:

Select a color swatch in the Swatches panel.

Click the Swatch Options button at the bottom of the Swatches panel.

Result: Crash

You may want to report that here:

https://illustrator.uservoice.com/

mackimiAuthor
Known Participant
July 14, 2024

Thank you. I have reported it.

Monika Gause
Community Expert
Community Expert
July 13, 2024

Does that also happen in a new file?

Is color management set up correctly?

mackimiAuthor
Known Participant
July 13, 2024

Hallo Monika. Ja, es passiert auch in einer neuen Datei und das Farbmanagement habe ich über all die Jahre immer gleich eingerichten. Oder hast du da einen Tipp was hier falsch gemacht werden kann.

mackimiAuthor
Known Participant
July 14, 2024

Ich habe das Umstellen mehrerer Farbfelder auf Global in 28.5 probiert (allerdings habe ich gerade die englische Version laufen) und das klappt.

Die Astute Graphics Plugins habe ich in der Version gerade nicht installiert, kann das daher nicht prüfen. 


Danke :-). Ich werde die Farbfeldoptionen nun nicht benützten und hoffe, dass es bei einem update wieder funktioniert.