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Hey,
So when I open up Illustrator, it loads, allowing me to choose a document type, but then it crashes and shows the below message.
In response to this I have uninstalled and reinstalled the software, rebooted the computer, I installed some drivers which temporarily fixed the issue, however it is now happening to both Illustrator and Photoshop.
Please help
Thanks
Lewis
1 Correct answer
What else have you done for trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
How to set preferences in Illustrator
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
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What else have you done for trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
How to set preferences in Illustrator
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
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