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Martin McDarren
Inspiring
October 22, 2022
Answered

illustrator Crashes on startup scanning Find.aip and transparency panel

  • October 22, 2022
  • 1 reply
  • 791 views

Illustrator (November Update - CC23) crashes on start up during scan of various routines. When i tried to restart it, a pop window with "Run Diagnostics - Launch Illustrator" buttons appeared.  If I run diagnostics, it seems to work but if i press "Launch Illustrator" it starts normally. But the next time i start the program the same circle starts all over again.

So, i must start it two times to get one hit.

Also, in the folder program files / adobe, the Illustrator folder has the generic windows icon and not the dedicated one (like all other adobe applications)

I already reinstalled it, used adobe cleaner tool, reset preferences, updated the drivers etc. 

Any solution?

TIA.

This topic has been closed for replies.
Correct answer Martin McDarren

Solved

was the "use wacom" in preferences. I turned it off and the problem was solved   

1 reply

Martin McDarren
Martin McDarrenAuthorCorrect answer
Inspiring
October 22, 2022

Solved

was the "use wacom" in preferences. I turned it off and the problem was solved