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illustrator Crashes on startup scanning Find.aip and transparency panel

New Here ,
Oct 22, 2022 Oct 22, 2022

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Illustrator (November Update - CC23) crashes on start up during scan of various routines. When i tried to restart it, a pop window with "Run Diagnostics - Launch Illustrator" buttons appeared.  If I run diagnostics, it seems to work but if i press "Launch Illustrator" it starts normally. But the next time i start the program the same circle starts all over again.

So, i must start it two times to get one hit.

Also, in the folder program files / adobe, the Illustrator folder has the generic windows icon and not the dedicated one (like all other adobe applications)

I already reinstalled it, used adobe cleaner tool, reset preferences, updated the drivers etc. 

Any solution?

TIA.

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correct answers 1 Correct answer

New Here , Oct 22, 2022 Oct 22, 2022

Solved

was the "use wacom" in preferences. I turned it off and the problem was solved   

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New Here ,
Oct 22, 2022 Oct 22, 2022

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Solved

was the "use wacom" in preferences. I turned it off and the problem was solved   

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