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Hello.
Mac Studio 2022; Chip Apple M1 Max; Memory 64 GB; macOS Sequoia 15.6.1
AI 29.81.
I have two problems:
1. When opening certain files, Illustrator crashes on startup. These files were created this year, they have a last modified date in january/february. I updated, tried GPU Performance both on and off, reset preferences, enabled content recovery with no avail.
I tried opening them on another machine and same behaviour. They worked for sure in February of this year.
UPDATE: I downgraded to 29.6 and now it works.
Maybe this needs to be addressed in v 29,61; 29,71; 29,8; 29,81 !
2. In some other files that actually do manage to open, text boxes seem blank (video attached).
They are there and full of text, if I copy and paste into new textboxes the text magically appears, but then sometimes it goes away again. From file preview (outside of AI) the text doesn't show.
It happened a few times before, but managed to fix simply restarting Illustrator. To fix it this time I had to paste all the contents in a new file.
[the downgrade to 29.6 doesn't help]
Thanks a lot!
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Hello @Edoardo L.,
I'm sorry to hear about your experience. Could you share a sample file for both where Illustrator is crashing and when the text is not properly recognized after uploading them to a file-sharing service here or via DM, so I can check them with the team?
Looking forward to hearing from you.
Anubhav
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yep, sent yesterday in DM
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I gotta say... this didn't help one bit...
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Hello @Edoardo L.,
Thanks for sharing the files. I was able to open both the files in Illustrator 29.8.1 without any issues. I have sent you a DM. Kindly check.
Anubhav
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