Illustrator crashes when choosing font

Forum|Forum|1 year ago
March 18, 2024
4 replies
2165 views

I work in a team of designers and the company has chosen a new font.

Ever since we started using the font it causes Illustrator to freeze and then crash. Anyone else have this issue and maybe a solution??

Everyone is on version 28.3

Cheers,

Joel

This topic has been closed for replies.

Correct answer Monika Gause

Did you already analyze the font?

Are you using font management? Is it OK?

Of course it could also be caused by conflicts or something in the font databases. But in case this is happening on all computers involved, then most probably it's the font.

porni53

Participant

I'm having the same problem using Roboto Flex Variable font from google fonts. Did someone found a solution?

Monika Gause

Community Expert

Did ou try if there's an update for the font?

Or download it from Adobe Fonts?

Brad @ Roaring Mouse

Community Expert

I downloaded the same fonts (the TTF OpenType versions that Google offers) and, yeah, I'm having issues with it as well.

I poked at the outlines in FontForge and each one of the files had an error in it about a bad style table. That might be causing your issue.

However, being an open sourced font, I checked the creator's latest verion on GitHub and that version does not have that error in it, and he has corrected issues with the outlines (removed errant overlaps) and added more glyphs, so maybe try download those and give them a try. He has also made OTF (CFF) versions if you prefer to work with Postscript outlines. instead of the TT OTF.

https://github.com/erikdkennedy/figtree/tree/master/fonts

B

Bobby Henderson

Community Expert

Did you try both the static and variable versions? I wonder if both are effected by the error you mentioned. Hopefully Google will have the corrected font files available for download soon.

Monika Gause

Correct answer

Community Expert

Did you already analyze the font?

Are you using font management? Is it OK?

Of course it could also be caused by conflicts or something in the font databases. But in case this is happening on all computers involved, then most probably it's the font.

J

Joel321071414lbkAuthor

Participant

Even with a Google font?

We thought it might be because the font is in English in the viewer, and our system is in Dutch. So after we re-installed Illustrtor in English it workd for a while and then started crashing again

Monika Gause

Community Expert

Above all with a Google font. Not all of them are the best quality. There might also be different versions of them. Try if you can get that font from other sources.