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January 2, 2017
Question

Illustrator Crashes when saving file

  • January 2, 2017
  • 1 reply
  • 676 views

Updated Mac to 10.12.2 and now Illustrator CS5.1 crashes every time I try to save file.  PLEASE HELP!  I have work to complete!

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    1 reply

    Monika Gause
    Community Expert
    Community Expert
    January 2, 2017

    Sierra and CS5 are not fully compatible.

    Where are you trying to save?

    There's a known issue when you change the destination of the file.

    Does it work when you just save the file into "Documents" as offered?

    January 2, 2017

    You know... it pops up wanting me to save in the BRUSHES file and I do

    change it to DESKTOP... so..I just tried to save it and it did ok when

    saving to the BRUSHES file... now how do I get the file to pop up as

    DESKTOP instead of brushes?

    On Mon, Jan 2, 2017 at 10:02 AM, Monika Gause <forums_noreply@adobe.com>

    Monika Gause
    Community Expert
    Community Expert
    January 2, 2017

    You shouldn't have updated the system.

    You are in a situation where you should be glad that it

    a) works at all

    b) saves a file at all

    Many people are not as lucky as you.

    You can move your files after closing them.