Illustrator crashes while copy/ paste/ move and object with pattern swatch fill

[Janet5E42]

When I am working in a file with non vector pattern swatches everytime I try to move or copy and paste the object with the pattern swatch fill Illustrator crashes.  What can I do to fix this issue?

Thanks!

{Renamed by MOD}

[Anshul_Saini]

Hi there,

Sorry about the crashing. I know thats' really frustrating. I would request you to share a few more details like:

• OS and version of Illustrator
• Does the crashing happen while working on this particular document? If yes, could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link.
• Is it a new file or an old file.? If it is an old file, where did you saved it? (Network Drive/ System HDD/ Shared Folder on System/ External HDD)?
• Are there any changes made to your system? For example, any antivirus, system updates, plugins, or web extensions installed recently.

Also, you may try the steps shared on this page (https://community.adobe.com/t5/illustrator/how-to-fix-a-crash-and-recover-documents-in-illustrator/t...) and share your observations with us.

We are here to help, just need more info. Looking forward to your response.

Thanks & Regards,

Anshul Saini

[Janet5E42]

Hi Anshul,

I have Big Sur 11.5.1 and Illustrator 25.4.1.

The file I am having issues with is a product file for the company I work
for so I don't want to share it on the public forum. Is there a way to
share the file with just you?

Thanks,

*Janet McCauley*
Designer

Personal details removed by moderator.

[Anshul_Saini]

Thank you for sharing the details. I will message you in DM here on the Adobe community. You may share the download link of the file directly with me there.

Regards,

Anshul Saini

[Anshul_Saini]

Hi Janet,

I open your file on my device, and I was unable to replicate the issue. Therefore, I have saved your content on a new document and will be sharing the download link via DM. Please download that file and check if it is still crashing while moving, copying & pasting the objects.

Regards,

Anshul Saini

[Janet5E42]

Hi Ashul,

I tried the content on the new document while moving, copying and pasting the objects and there was no change.  I still had issues with Illustrator running slow and crashing.

Thanks,

Janet

[Anshul_Saini]

Thank you for trying that. I would suggest you to try the steps shared in this post (https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) step by step and share your observation with us.

Regards,

Anshul Saini