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Illustrator Crashing after Latest Update

New Here ,
Jan 27, 2017 Jan 27, 2017

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Hello everyone,

After installing a CC update this morning, Illustrator now crashes consistently during startup. This happens on the splash screen. Safe Mode fails to identify the problem and I'm at a loss. Can anyone offer any advice?

Thanks,

Chris.

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correct answers 1 Correct answer

New Here , Jan 27, 2017 Jan 27, 2017

Thanks for the response. I've just come off the phone to Adobe. A plugin called Mimaki Finecut was the culprit. Uninstalled and she fired straight up. Cheers.

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Community Expert ,
Jan 27, 2017 Jan 27, 2017

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Community Expert ,
Jan 27, 2017 Jan 27, 2017

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New Here ,
Jan 27, 2017 Jan 27, 2017

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Thanks for the response. I've just come off the phone to Adobe. A plugin called Mimaki Finecut was the culprit. Uninstalled and she fired straight up. Cheers.

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Community Expert ,
Jan 30, 2017 Jan 30, 2017

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Thanks for sharing your resolution.

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