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Illustrator crashing often when I try to select stroke color from control bar

Explorer ,
Jan 22, 2018 Jan 22, 2018

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Hey Everyone.


Since I've updated to High Sierra 10.13.2, also, Illy CC, 22.0.1 I've been having noticeably more crashes.  It's becoming a problem.

It seems that randomly and about once every 45-60 minutes,  If I click on the stroke bock in my control bar, illustrator crashes.  It just immediately shuts downs. No hesitation.

Anyone else having problems with this or know of a fix?  Illustrator is usually pretty stable for me but I can't keep working on it like this.  I have to save every minute out of fear.

Any suggestions?


Thanks.

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Community Expert ,
Jan 22, 2018 Jan 22, 2018

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If you select from the Swatch panel is it OK?

I will probably reinstall Illustrator. If this does not work it is a tech support issue.

Are you MAC or Windows? could also be a memory issure

Hope this helps

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Adobe Employee ,
Feb 08, 2018 Feb 08, 2018

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Hi Franky Spills,

I would like to know if the steps suggested above worked for you, or the issue still persists.

Kindly update the discussion if you need further assistance with it.

Thanks,

Srishti

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New Here ,
Mar 23, 2023 Mar 23, 2023

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just a fyi its 2023 and with the latest current version, constantly updating, this constantly happens... switch stroke in the stoke pallet or anywhere else and illustrator just freezes.

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Community Expert ,
Mar 23, 2023 Mar 23, 2023

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just a fyi its 2023 and with the latest current version, constantly updating, this constantly happens... switch stroke in the stoke pallet or anywhere else and illustrator just freezes.


By @Tobias21965391ktkl

 

Which version are you using?

Did you already reset the preferences? This will erase all your settings.

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