Illustrator crashing often when I try to select stroke color from control bar

Forum|Forum|8 years ago
January 22, 2018
2 replies
564 views

Hey Everyone.

Since I've updated to High Sierra 10.13.2, also, Illy CC, 22.0.1 I've been having noticeably more crashes. It's becoming a problem.

It seems that randomly and about once every 45-60 minutes, If I click on the stroke bock in my control bar, illustrator crashes. It just immediately shuts downs. No hesitation.

Anyone else having problems with this or know of a fix? Illustrator is usually pretty stable for me but I can't keep working on it like this. I have to save every minute out of fear.

Any suggestions?

Thanks.

This topic has been closed for replies.

Srishti Bali

Community Manager

Hi Franky Spills,

I would like to know if the steps suggested above worked for you, or the issue still persists.

Kindly update the discussion if you need further assistance with it.

Thanks,

Srishti

A

Anonymous

just a fyi its 2023 and with the latest current version, constantly updating, this constantly happens... switch stroke in the stoke pallet or anywhere else and illustrator just freezes.

Monika Gause

Community Expert

just a fyi its 2023 and with the latest current version, constantly updating, this constantly happens... switch stroke in the stoke pallet or anywhere else and illustrator just freezes.

By @Tobias21965391ktkl

Which version are you using?

Did you already reset the preferences? This will erase all your settings.

chanaart

Community Expert

If you select from the Swatch panel is it OK?

I will probably reinstall Illustrator. If this does not work it is a tech support issue.

Are you MAC or Windows? could also be a memory issure

Hope this helps

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